MyCase vs Smokeball | Client Experience & Portal

Clients Informed, Staff Uninterrupted

Share files, updates, and payment links securely in one place. Clients stay current without constant calls or emails.

⚙️ Feature Comparison

CapabilitySmokeballMyCase
Case Management✅ Unified matters, tasks, docs & email✅ Matters, tasks & docs
Automation✅ Activity tracking & document automation✅ Templates & workflows
Time Capture✅ Passive time tracking + timers✅ Manual timers
Billing & Payments✅ Batch invoicing, trust, online pay✅ Billing, trust & payments
Reporting✅ Staff workload & profitability views✅ Dashboards & reports

🌟 Why Choose Smokeball

Automated Time

Capture billables from actual work with minimal effort.

Templates That Work

Document assembly pulls in matter data automatically.

Operational Visibility

See utilization and progress to manage capacity.

Client Convenience

Share files, updates, and payment links securely.

⚡ Workflows & Automation

  • Activity tracking automates time capture from daily work.
  • Auto‑document creation from matter data reduces manual steps.
  • Checklists and triggers keep matters moving without micromanagement.

💳 Time, Billing & Payments

  • Automatic time capture plus manual timers for accuracy.
  • Trust accounting support and batch invoicing.
  • Online payments to accelerate collections.

📄 Documents & Email

  • Templates and assembly with merge fields from matter data.
  • Email filing and search so communications live with the matter.
  • eSign options to finalize faster.

👥 Client Experience

  • Secure sharing of documents and updates.
  • Intake forms and task reminders minimize back‑and‑forth.
  • Payment links and status updates reduce calls.

📊 Reporting & Insights

  • Matter progress and workload visibility by staff.
  • Revenue, realization, and collections trends at a glance.
  • Export to CSV/Excel for deeper analysis.

❓ FAQ

Q: Can clients e‑sign?
A: Yes—collect signatures electronically.

Q: Do clients get notifications?
A: Yes—email or in‑app alerts for updates.

🚀 Final Verdict

For smoother communication, Smokeball helps clients help themselves.

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